If the items were not distributed
Kindly fill out the following
information below and submit to our Customer Support Center.
(To get your PID, kindly go to in-game Settings > Game Info > PID
and copy the information)
3. Linked Account:
(Indicate which account is linked to your game data. Google
4. Transaction Platform (e.g Google
5. Date and time of purchase:
6. Item name and purchase cost:
7. Payment email:
8. Order Number:
Kindly fill out the information above and we will assist you as
soon as possible.